Question & Answers

Please find our Question & Answers section here. We will update this section according to questions that we encounter in our daily routine. If you miss something you are more than welcome to contact us!

Absolutely not. All information you need to prepare your own application is available online. Simply visit www.canada.ca to start. But…
Some people might be feeling overwhelmed with all the information, requirements, regulations, stipulations, forms or requested documents that come along with an application. Like you can do your annual tax return yourself, so can you apply yourself. Sometimes, one decides it feels better to let a professional deal with all the paperwork and therefore, retains an Immigration Consultant. Others prepare their application but will have a professional finalize it. And there are also people, that ask for some guidance and prepare it on their own. It is up to you what type of application you want to file. But, in case you get stuck: we are always here for you.

You should always check if a person is licensed to represent immigrants or to give advice. Citizenship or immigration consultants must be a member of the Immigration Consultants of Canada Regulatory Council (ICCRC). Regulated Canadian Immigration Consultants will always provide their registration with ICCRC. Additionally, you can look up the public database of regulated Immigration Consultants by visiting the official ICCRC website.
Enter name or membership# to search for a professional.

Lawyers charge for their services. A mechanic charges for the car he fixes. And a doctor charges even for notice of absence. So yes, we charge for our service as well. Lastly, that is our profession. Which doesn’t mean that we don’t also give pro-bono advice in some circumstances. But, since every case and every application has its own circumstances, requirements and duties there is no golden rule of thumb on how much an application will cost you if it is done by us. It always depends on the complexity and the amount of work that is related to it. We will give you a more fixed number prior to the time you sign a retainer agreement with us.

Unfortunately, there are a few people that pretend to have only your best in mind – they really do, but it is just your money. To get it they don’t hesitate to pretend to be a licensed immigration Consultant, even if they are actually not. Be very alert if someone offers you a “full-size package”, such as job offer and permanent residency together in one single application. Don’t pay money upfront to individuals who haven’t provided a written retainer agreement. Ask for proof of membership with ICCRC. The so-called “ghost consultants” are a huge nuisance for all honest and properly working Immigration Consultants. By using fraudulent schemes to deceive their clients they bring unpleasant perceptions over a whole profession. If you meet a “ghost consultant” please report to ICCRC immediately. This will help not only to bring fraud to light but also to protect the public.

First and foremost: visit www.canada.ca and make yourself familiar with the programs Canada offers. The website also provides helpful tools and tips on how to start. If you feel unsafe and don’t know what program fits you best you might want to consider asking for professional help.

Canada maintains two official languages: English and French. If you want to come to Canada you need to prove in the vast majority of cases that you are able to communicate fluently in at least one of the two languages. Therefore, an official language proficiency test conducted by one of the authorized institutions (IELTS, CELPIP, TEF) is mandatory. Please keep in mind that the result of your language exam directly corresponds with the scores that will be rewarded to your application. By saying this, your language test should be as good as possible.

That depends on the program that you apply under. Generally, you will need a valid passport, birth certificate, marriage certificate (if applicable), graduation documents and proof of education, study transcripts, proof of employment, employer letters, bank statements (to show that you are financially admissible), police clearance and photos of yourself and accompanying family members, just to name a few. All documents must be either in the English or French language, copies must be certified / have affidavits and must be translated by a certified translator. Furthermore, a number of other supporting documents can be required.
Please be also prepared to provide your complete travel history and all places that you have lived within the last 10 years.

IRCC publishes processing times on their website. However, due to unforeseen circumstances and due to the discretion that is granted to immigration officers to work on a case, processing times can vary. By the way: you should submit only complete applications. If you make a change after your application has been submitted processing times can be affected negatively.

The time you will do your medical exam depends on the program chosen. The specific program information will give you detailed information on when to take your medical. If we are retained with your application we will inform you about when to take a medical examination.

There are several reasons why your medical could have issues. To clarify, you will usually receive a procedural fairness letter before a decision is rendered on inadmissibility due to medical reasons. It is of utmost importance that you respond within the timeframe given in this letter. After the due date without a response, an immigration officer will decide according to the information on file.

No. IRCC, the Canadian immigration authority, has appointed so-called panel physicians in every country to conduct medical examinations for immigration matters. With your invitation to a medical you will receive a list of these doctors for your country. You should arrange an appointment immediately as the doctors are usually busy. Please note, for the medical and all laboratory costs you have to pay the doctor directly.

As an overview, an application is being processed as follows (Express Entry example):

1. Create an online profile and submit your Expression of Interest (EoI)
2. If your profile has been drawn in a monthly draw you will receive an Invitation to Apply (ItA)
3. You will have 60 days to submit your full application package to IRCC. Prepare your documents ahead of a possible ItA since time is money and you won’t like to miss the deadline.
4. AOR – Acknowledgement of Receipt (of application): email confirming receipt of your application after you submit and pay your fees
5. ADR – Additional Document Request: IRCC sends a message asking you to provide a specific document to supplement your application. (if applicable)

Post-submission stages, whereas “IP = in progress”:


False IP2
 – Usually right from AOR or just after MEP. Background Check shows “We are processing your background check. We will send you a message if we need more information.”
MEP – Medicals passed: the review of medical results changes from “You do not need a medical exam.” to “You have passed the medical exam.” There is no email for MEP.
Ghost Update – When you log in, the application says it’s been “updated” but none of the fields have changed. Once you logout and log back in, the application returns to being “submitted”. Ghost updates are not announced by email and a candidate must check their profile daily to not miss them.
Ghost Update #1 or Real IP1 – “In progress” 1: Background Check changes to “Your application is in progress. We will send you a message when we start your background check.” Usually follows MEP. Some applicants (especially Inland and CEC) skip this stage. You should receive an email for your Real IP1 – the email will not provide any details, just that your application has been updated.
NA2 – “Not Applicable” 2: Background Check changes to “Not Applicable” again after IP1. Some applicants skip this stage and it is easily missed. No email.
Ghost Update #2 or Real IP2 – “In progress” 2: Background Check changes to “We are processing your background check. We will send you a message if we need more information.” No email.
NA3 – “Not Applicable” 3: Background Check changes to “Not Applicable” again after IP2 (uncommon).
Ghost Update #3 or Final Ghost Update – Often considered a sign that PPR is coming soon. Not seen by all applicants.
PPR – Passport request: IRCC sends a “Ready for visa” e-mail asking you to submit your documents to your visa office so they can issue your CoPR and entry visa if applicable. A PPR is announced only by email, and there may be no changes made directly to the profile. If you are worried you might miss it, you can whitelist the email domain @cic.gc.ca to ensure the email comes straight to your inbox.
CoPR – Confirmation of Permanent Residence: A document that says you’ve been approved for permanent residence.

When you retain us with your application you most likely won’t be bothered by emails. We will take care of them and advise you what to do.

First of all, congratulations. Having received a CoPR is almost the fulfillment of your dreams. Now, you should prepare for your move to Canada.

  • Plan ahead on when and how to come to Canada
  • Find a place where you can stay once you are in Canada. Which may be friends/relatives or a hotel.
  • Now it is a good time to determine what you want to bring into Canada – and whatnot
  • Hire a transport company, they will be helpful to move your goods as well as with the preparation of your moving list
  • Sell/donate everything that is not needed anymore
  • Quit your job (be aware of notice periods!)
  • Cancel all unnecessary contracts like mobile phone contracts, car insurance (get a letter of insurance from your insurance company, you will need it in Canada as proof of prior insurance), home insurance, etc.
  • Inform your pension plan provider
  • Cancel your health insurance (you will get a new one in Canada)
  • Cancel your utility contracts (hydro, gas, landline, water)
  • Breathe deeply…more is to come

No. Unfortunately not. As soon as you receive your CoPR the clock starts tickling backwards. You will have one year (365 days from the day of your medical) to come to Canada and to complete your landing. An immigration official, in persona a CBSA officer, at the Canadian border (the Port of Entry) will review your paperwork and case and will render a final decision. The officer still has the discretion to refuse your application and to deny you entry into Canada. This could be the case if he has reasonable grounds to believe that your CoPR has been received due to misrepresentation, for instance, you have been nominated by a specific province but don’t intend to settle there. This could be the case if you land in Ontario but send your sea container with the personal goods to a different province, for instance, Alberta because you intend to live there. Your application could still be refused at this stage. Only if you finally hear “Welcome to Canada”, you can call yourself a Permanent Resident of Canada.

No. You can do a “soft-landing” which means, you fly into Canada and have your permanent residency finalized. After you have been approved as a PR you would be able to theoretically take the next available flight back to your country of origin and can stay there. But not for good, because you now have residency obligations in order to maintain your status as a PR of Canada. That means that you are required to stay physically in Canada for at least 730 days within a period of 5 years. If you don’t fulfil this requirement you will jeopardize your status as a PR.

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